Q1: Are you a manufacturer or trading company?
A1: We are a professional manufacturer with our own factory and production line, offering both OEM and ODM services.
Q2: Can you produce parts according to our drawings or samples?
A2: Yes, we can customize agricultural machinery parts based on your technical drawings or physical samples. Q3: What is your lead time for production and delivery?
A3: Normally, it takes 15–30 days depending on the order quantity and product type.
Q4: What is your minimum order quantity (MOQ)?
A4: For standard parts, the MOQ is usually 100 pieces. For custom parts, it may vary based on specifications.
Q5: What payment terms do you accept?
A5: We accept T/T.
Q6: How do you ensure product quality?
A6: All products are inspected during production and before shipment. We also offer quality reports if needed.
Q7: Do you offer warranty for your products?
A7: Yes, we provide a 12-month warranty for most products under normal usage conditions.
Q8: How do you ship the goods?
A8: Goods are shipped by sea (FCL/LCL), air, or express courier, depending on customer requirements.
Q9: Can I visit your factory before placing an order?
A9: Yes, we warmly welcome all customers to visit our factory for inspection and business discussions.
Q10: Do you provide after-sales service?
A10: Yes, we provide full after-sales support including technical consultation and replacement parts.
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